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Extra advice for purpose-built maisonettes or blocks of flats
If there is a fire or smoke inside your flat and your escape route is clear:
- Get everyone out, close the door and evacuate the building
- Do not use the lift
- Raise the building alarm by pressing a fire alarm point
- Call 999, give your address including the number of your flat and state which floor the fire is on.
If there is a fire or smoke inside your flat but your escape route is NOT clear:
- It may be safer to stay in your flat until the fire brigade arrives
- Close the door and use soft materials to block any gaps to stop the smoke. Go to a window and call for help
- Dial 999, give your address including the number of your flat and state which floor the fire is on.
If there is a fire in another part of the building but not inside your maisonette or flat:
- Purpose-built maisonettes or blocks of flats are built to give you some protection from fire. Walls, floors and doors will hold back flames and smoke for a minimum of 30 to 60 minutes
- If you are in your flat, you are usually safer staying there unless heat or smoke is affecting you. Stay put and call 999. Tell the fire brigade where you are and the best way to reach you
- If you are within the communal areas of the building, leave and call 999.
To protect you and your family, it’s essential that your home has working smoke alarms that are regularly tested.