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Involved tenants

Customer Voice

This section will help you to find out how to get involved with Coast & Country and our services. We would like to give you the opportunity to share your opinion on the services we currently provide and can also help us to develop new ones.

Whatever your cup of tea, we have an involvement opportunity for you! There are two main routes you can take: first is the leisurely route, which will only take up one or two hours of your time per month, and second is the grand tour, which will take up more of your time but will also increase your influence on how services are shaped in the Company. You can get on and off at as many “stops” as you want during the journey, as there are lots of fantastic ways to get involved. So get on board, take a seat and find out how you can be involved. 

What will you get out of getting involved? 

  • Meet new people/friendship 
  • Monitor and challenge performance 
  • Make your area a better place to live 
  • Improve your employment chances 
  • Give us your views on services you receive 
  • Learn new skills. 

Involving residents to help us shape our services really does make a difference. Your feedback and involvement is crucial for us to be able to deliver excellent services and improve the community in which you live. 

Why not take a look at the different groups you can get involved in: 

Residents' Scrutiny Group 

Tenant Panel 

Tenant Communication Group 

If you would like to get involved or want more information email business_intelligence@cchousing.org.uk or call us on 01642 836061. 

Involved Residents hours

In 2016/17 we spent over 400 hours with our involved residents to help shape the services we deliver. 

In 2016/17 we spent over 400 hours with our involved residents to help shape the services we deliver.